Privacy Policy

Latest Updated: 28/5/2026

1. Introduction

Welcome to Money Market. We are a loan comparison and financial advisory platform that connects individuals with financial institutions in Singapore for personal loans, business financing, and mortgage financing.

We are committed to protecting the personal data we collect from you in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services.

By using our website or submitting a loan enquiry or application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal data as described herein.

2. Who We Are

Money Market operates as a financial intermediary in Singapore, facilitating loan applications between individuals and licensed financial institutions. We are the data controller responsible for the personal data you provide through our website.

3. Personal Data We Collect

In the course of providing our services, we may collect the following categories of personal data:

3.1 Identity & Contact Information

• Full name

• NRIC / FIN / Passport number

• Date of birth

• Nationality and residency status

• Email address

• Mobile and contact numbers

• Residential address

3.2 Financial Information

• Employment status and employer details

• Monthly income and annual salary

• CPF contribution records

• Bank account details

• Existing loan obligations and credit commitments

• Credit history and credit score (where applicable)

3.3 Loan & Application Information

• Loan type, amount, and purpose

• Preferred repayment tenure

• Supporting documents (payslips, NOA, bank statements, etc.)

3.4 Technical & Website Data

• IP address and browser type

• Cookies and usage data (pages visited, time spent, referral source)

• Device information

4. How We Collect Your Personal Data

We collect your personal data through the following means:

• Loan enquiry and application forms submitted on our website

• Telephone or email communications with our financial advisors

• In-person consultations or meetings

• Documents uploaded or submitted to support your loan application

• Cookies and web analytics tools when you browse our website

• Referrals from third parties, where you have consented

5. Purposes for Which We Use Your Personal Data

We collect, use, and process your personal data for the following purposes:

5.1 Loan Application Processing

• To assess your eligibility for personal loans, business financing, or mortgage financing

• To match you with suitable loan products offered by financial institutions

• To submit your application to financial institutions on your behalf, with your consent

• To facilitate communication between you and the relevant financial institution

5.2 Identity Verification & Compliance

• To verify your identity and the authenticity of documents submitted

• To comply with Anti-Money Laundering (AML) and Know-Your-Customer (KYC) regulatory requirements

• To comply with directions from the Monetary Authority of Singapore (MAS) and other regulatory bodies

5.3 Customer Service & Communications

• To respond to your enquiries, feedback, and complaints

• To provide updates on your loan application status

• To send you relevant information about our services (with your consent where required)

5.4 Business Operations & Analytics

• To improve our website functionality, services, and user experience

• To conduct internal analytics, reporting, and business development

• To maintain records for audit and compliance purposes

6. Disclosure of Your Personal Data

We do not sell your personal data to third parties. We may disclose your personal data to the following categories of recipients, strictly for the purposes described in Section 5:

6.1 Financial Institutions

With your consent, we will share your personal data with licensed banks and financial institutions in Singapore to process your loan application. These may include, but are not limited to, banks, licensed moneylenders, and finance companies regulated by the MAS.

6.2 Service Providers

We may engage trusted third-party service providers (e.g., IT systems, hosting, data processing) who process data on our behalf under strict confidentiality obligations and in compliance with the PDPA.

6.3 Legal & Regulatory Authorities

We may disclose your personal data when required by law, court order, or when requested by regulatory authorities including the MAS, the Personal Data Protection Commission (PDPC), or law enforcement agencies.

We do not transfer your personal data outside of Singapore without ensuring adequate safeguards are in place, in accordance with the PDPA's data transfer obligations.

7. Your Consent

By submitting a loan enquiry or application through our website, you consent to Money Market collecting, using, and disclosing your personal data as described in this Privacy Policy.

Where we intend to use your data for marketing or promotional communications beyond the scope of your loan application, we will seek your explicit consent separately. You may withdraw such marketing consent at any time by contacting us at the details provided in Section 2, without affecting the processing of your loan application.

Please note that withdrawal of consent for purposes necessary to process your loan application may result in us being unable to continue providing our services to you.

8. Retention of Personal Data

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulations.

In general:

• Application data and supporting documents are retained for a minimum of 5 years following the conclusion of your loan application, in accordance with MAS guidelines and regulatory requirements.

• Website usage data and cookies are retained for a shorter period in line with our cookie policy.

When your personal data is no longer needed, we will securely destroy or anonymise it.

9. Protection of Your Personal Data

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmitted through our website

• Access controls limiting data access to authorised personnel only

• Regular security assessments and staff training on data protection

• Secure storage of physical documents where applicable

However, no method of electronic transmission or storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Your Rights Under the PDPA

As a data subject under the PDPA, you have the following rights:

10.1 Right of Access

You may request access to the personal data we hold about you and information about how it has been used or disclosed in the past year.

10.2 Right of Correction

You may request that we correct any inaccurate or incomplete personal data we hold about you.

10.3 Right to Withdraw Consent

You may withdraw your consent for us to use your personal data at any time, subject to legal and contractual restrictions and reasonable notice.

To exercise any of these rights, please contact our DPO using the details in Section 2. We will respond to your request within 30 days. A reasonable fee may be charged for access requests.

11. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour. Cookies are small data files stored on your device.

You may configure your browser to refuse cookies; however, please note that certain features of our website may not function properly if cookies are disabled.

We may use the following types of cookies:

• Essential cookies: Required for the website to function

• Analytics cookies: To understand how visitors use our website (e.g., Google Analytics)

• Preference cookies: To remember your settings and preferences

12. Links to Third-Party Websites

Our website may contain links to the websites of financial institutions and other third parties. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or data practices

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or regulatory requirements. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.

Your continued use of our website and services after any changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to apply@moneymarket.sg.